Where can I find my Unit code, Serial number and Confirmation code?
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Press the “MENU” button on the dashboard -
When the menu appears, press the “INFO” button on the touchscreen
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Next, press the “Navigation Version” button
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This will open a screen that lists the unit code, serial number, and confirmation code
Peugeot Navigation System Product
Compatibility
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2008 2013 - 2018 TOUCHSCREEN 7" WITH MIRRORSCREEN
208 2014 - 2017 TOUCHSCREEN 7" WITH MIRRORSCREEN
308 (NEW) 2016 - 2017 TOUCHSCREEN 7" WITH MIRRORSCREEN
308 2016 - 2017 TOUCHSCREEN 7" WITH MIRRORSCREEN
PARTNER 2015 - 2017 TOUCHSCREEN 7" WITH MIRRORSCREEN
Help Center
FAQs
If you cannot find the answer you're looking for, please contact us.
Visit the Contact Us page to get in touch via email or phone. You can also utilize the live chat feature on the store to talk to an agent during standard business hours.
The HERE Contact Center can process phone orders for some products. However, certain map updates are only available online. Ordering online is the fastest and easiest way to purchase your map update. The HERE Contact Center accepts phone orders during standard business hours. Visit the Contact Us page for more information.
All HERE maps are delivered by couriers with tracking services. Please note that delivery to P.O. Boxes are not accepted. Shipping time is based on business days and your order should have been received before 3.00pm Central European Time.
On business days, orders placed before 3.00pm Central European Time will be processed and shipped that same day. Same day shipping is also dependent on stock availability and the successful receipt of payment or credit card authorization. Note: If you place an order during the weekend, it will be shipped the next business day.
Visit the Order Status page to confirm your order status. You can check by entering your order number and postal code or your email address and postal code. You should receive a tracking number for your order via email after completing your purchase. Please ensure your email address is correct and check your SPAM just in case the confirmation email got delivered there instead of your inbox. Please visit the link to the courier's website and enter the tracking number to track your shipment. If you did not receive a tracking number, visit the Order Status page to confirm your order status. You can check by entering your order number and postal code or your email address and postal code.
Contact Us
Email Us
Visit the "Contact Us" page to submit a question or comment.
Call Us
The HERE Customer Call Centre is open Monday through Friday, 9h00 to 18h00, Central European Time.
You can reach an agent at the following numbers, which are free for most of Western Europe:
00800 18 23 53 22
0800 914 478 (France)
800 781 145 (Italy)
0800 181 6065 (Germany)
08081 013885 (United Kingdom)
ALL OTHERS LOCATIONS:
0031 555 384 245 (not toll free)
You can reach an agent at the following numbers, which are free for most of Western Europe:
00800 18 23 53 22
0800 914 478 (France)
800 781 145 (Italy)
0800 181 6065 (Germany)
08081 013885 (United Kingdom)
ALL OTHERS LOCATIONS:
0031 555 384 245 (not toll free)